Privacy Policy

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Last Updated: 24 December 2023

Welcome to CassCraft, a small online platform dedicated to the world of art and craft. This Privacy Policy explains how we collect, use, and protect your information when you use our website. By accessing or using our services, you consent to the practices outlined in this Privacy Policy.

Information We Collect

1. Personal Information

• When you make a purchase or create an account, we may collect      personal information such as your name, address, email, and phone number.

2. Order Information

• To process your orders, we collect details related to your      purchases, including product information and transaction history.

3. Communication Data

• We may collect information related to your communication with us,      including emails, messages, and customer support inquiries.

4. Browsing Information

• Non-personal information, such as IP address, browser type, and      device information, is collected to improve our website's functionality      and enhance your experience.

How We Use Your Information

1. Order Processing

• We use your personal and order information to process and fulfill      your purchases, including shipping and delivery.

2. Account Management

• Your account information helps us manage your account, track order      history, and provide a personalized shopping experience.

3. Communication

• We may use your contact information to send order updates,      promotional offers, and newsletters. You can opt-out of promotional      communications at any time.

4. Customer Support

• Information you provide during customer support interactions helps      us assist you and improve our services.

5. Analytics

• Non-personal information is collected for analytics purposes to      understand website usage, improve content, and enhance user experience.

Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This excludes trusted third parties who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.

Security Measures

We implement various security measures to ensure the safety of your personal information when you place an order or access your account.

Cookies

We use cookies to enhance your browsing experience. You can choose to have your computer warn you each time a cookie is being sent or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

Your Consent

By using our website, you consent to our Privacy Policy.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon posting on our website.

Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us at kim.cassell@casscraft.

Note: Casscraft reserves the right to update or modify this Privacy Policy at any time without prior notice. Please check this page periodically for changes.